Firefighters First Credit Union

Firefighters First Credit Union is a federally insured credit union that serves firefighters and their families across the United States. Founded in 1935, it describes itself as the nation's largest credit union dedicated exclusively to this membership. The institution is headquartered in California, operates branches in Arizona, and provides nationwide membership service through a national ATM network.

The credit union's product range covers personal and business checking, savings accounts, money market accounts and share certificates, as well as credit cards with rewards programmes. Its lending activity spans consumer loans, vehicle loans for cars, motorcycles, boats and recreational vehicles, and a mortgage operation covering purchase, refinance, construction and land loans. Two offerings are specific to its membership: Fire Station Loans, designed for firefighters, and an Emergency Relief Assistance programme for members in times of need.

Technical work at the organisation centres on online and mobile banking, digital banking platforms, ATM network infrastructure and video chat technology used for customer service. Operationally, the credit union emphasises customer care and long-term member relationships, and it partners with the International Association of Fire Fighters (IAFF).

Membership is supported by wider community programmes, including giving through the Fire Family Foundation and scholarships for members and their dependents.