Operation HOPE

Operation HOPE is a nonprofit founded in 1992 that works to make free enterprise and capitalism work for the underserved, seeking to disrupt poverty among low- and moderate-income youth and adults. Its programmes cover financial literacy, community-based financial coaching and community uplift, delivered across the United States.

Two delivery models anchor its work. HOPE Inside places financial coaching and services in physical community locations, with the stated aim of turning check-cashing customers into banking customers, renters into homeowners, small business dreamers into owners, minimum wage workers into living wage consumers and disaster victims into financially empowered survivors. The model was named "Innovator of the Year" in 2016 by American Banker magazine. Alongside it, the organisation runs virtual programme offerings that deliver financial literacy and coaching remotely, extending its reach across the country.

The organisation reports having served millions of individuals and directed billions of dollars of economic activity into disenfranchised communities since its founding. Its technical work spans virtual programme delivery platforms, digital financial literacy technology and community-based financial coaching, and its stated culture emphasises financial equity, innovation and new technologies to expand access, and a growing coaching footprint nationwide.

Industry areas of focus include financial inclusion, community development, financial literacy and education, small business development, housing and homeownership, and disaster recovery.