Center for Volunteer & Nonprofit Leadership (CVNL)
CVNL is a Sonoma County nonprofit advancing volunteers and nonprofits and running paratransit services for seniors and people with disabilities.
The Center for Volunteer & Nonprofit Leadership (CVNL) is a nonprofit organisation that works to advance nonprofits and volunteerism by strengthening leadership, encouraging innovation and empowering individuals in the community. It draws on more than 50 years of experience building the capacity of volunteers and nonprofit organisations, and operates in Sonoma County, California.
CVNL's work spans several fields: nonprofit and philanthropy, volunteerism and community service, paratransit and transportation, senior services and disability services. Through its Sonoma County Paratransit (SCPT) Department, the organisation provides vital transportation services for vulnerable populations in Sonoma County, including seniors and individuals with disabilities. The department connects customer service staff and drivers to deliver efficient and effective transportation. Technical areas within the organisation include volunteer engagement technology and tools and technologies for nonprofit capacity building.
The organisation states that it is guided by the values of Care, Connect and Contribute. It describes frontline workers as delivering services with care, compassion and sensitivity, and emphasises the bridge between customer service and drivers as central to its operations. Contribution to the community is described as a source of pride for staff, and the organisation says it adapts and evolves by leveraging tools and technologies.