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Goodwill Industries International, Inc.

Nonprofit founded in 1902 that provides job training, digital skills instruction and employment placement services, funded by a network of thrift stores in the US and 13 other countries.

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Goodwill Industries International, Inc. is a nonprofit organization founded in 1902 that provides job training, employment placement services, and community-based programmes for people facing barriers to work, including individuals with disabilities, veterans, and those without job experience or formal education. Its services include free one-on-one career assistance, digital skills training, and ongoing support after placement. In 2024 the organisation served more than 2.1 million people and placed over 142,000 individuals into employment.

The organisation operates through a network of community-based, locally run bodies united by a common mission, active in the United States and 13 other countries. Funding comes from a chain of thrift stores: revenue from secondhand retail pays for the career services and community programmes the organisation runs. Goodwill describes this arrangement as a cycle in which donated goods and retail operations sustain workforce development work.

Employment sits across two connected areas of activity: workforce development and digital skills training, and thrift store retail. Technical and programme work focuses on training delivery and employment services, while the retail network provides the operating income behind them. Roles involve direct service to people from a wide range of backgrounds, with an emphasis on individualised assistance and long-term support rather than one-off placements.

Goodwill Industries International is headquartered in the United States and has been in operation for more than a century. Further information is available at https://goodwill.org/.

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